Effective Date: September 14, 2026
These Terms of Service (the “Terms”) govern your access to and use of the services, website, facilities, programs, classes, workshops, coaching, and related offerings provided by Maple Stage Acting Studio Ltd. (“Maple Stage Acting Studio Ltd.,” “we,” “us,” or “our”). By registering for, purchasing, attending, or otherwise using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use our services. If you are accepting these Terms on behalf of a minor, you represent and warrant that you are the parent or legal guardian of that minor and that you have the authority to accept these Terms on the minor’s behalf.
1. Introduction and Acceptance of Terms
These Terms form a legally binding agreement between you and Maple Stage Acting Studio Ltd. regarding your use of our acting-studio services, including on-camera acting classes, scene study workshops, audition preparation coaching, improv training sessions, voice and speech development, private acting coaching, and teen and adult acting programs.
By accessing or using any of our services, you acknowledge that you have read, understood, and agree to these Terms, as well as any additional rules, policies, waiver forms, studio policies, registration forms, release forms, and payment terms made available to you by Maple Stage Acting Studio Ltd..
2. Scope of Services
Maple Stage Acting Studio Ltd. provides educational and coaching services in the field of acting and performance training. Our services may include, without limitation:
- On-camera acting classes;
- Scene study workshops;
- Audition preparation coaching;
- Improv training sessions;
- Voice and speech development;
- Private acting coaching;
- Teen and adult acting programs;
- Related studio events, showcases, demonstrations, and educational content.
We may offer services in-person, online, or in hybrid formats. We reserve the right to modify, substitute, suspend, or discontinue any class, instructor, schedule, curriculum, or service offering at any time, subject to applicable consumer protection laws.
Our services are educational and developmental in nature. We do not guarantee any particular artistic, professional, commercial, employment, agency, casting, or audition outcome.
3. User Obligations and Responsibilities
You agree to use our services responsibly and to comply with all studio rules, instructor instructions, safety directions, and applicable laws. You are responsible for the accuracy of all information you provide to us, including registration details, emergency contact information, medical or accessibility information where relevant, and payment information.
You agree that you will not:
- Disrupt classes, workshops, coaching sessions, rehearsals, or studio operations;
- Harass, threaten, bully, discriminate against, or abuse any participant, instructor, staff member, contractor, or visitor;
- Bring prohibited items, illegal substances, or dangerous materials into the studio;
- Record, photograph, livestream, or otherwise capture class content without prior written consent from Maple Stage Acting Studio Ltd. and, where applicable, all affected persons;
- Share, copy, distribute, sell, or publicly post studio materials, lesson plans, scripts, exercises, recordings, or proprietary content except as expressly permitted;
- Use the services for any unlawful, fraudulent, or unauthorized purpose.
You are responsible for ensuring that you are physically and mentally fit to participate in classes or coaching sessions. Participation in acting exercises may involve movement, vocal projection, emotional expression, improvisation, stage interaction, and other performance-related activities. You should inform us in advance of any relevant injury, condition, disability-related accommodation needs, or other limitation that may affect participation.
For minors, a parent or legal guardian must complete registration, consent to participation, and assume responsibility for supervision and compliance with studio requirements, unless otherwise agreed in writing by Maple Stage Acting Studio Ltd.
4. Payment Terms and Conditions
Fees for our services will be displayed on our website, registration forms, invoices, or otherwise communicated to you prior to purchase or enrollment. All prices are in Canadian dollars unless stated otherwise. Taxes, including applicable GST/PST/HST, may be added where required by law.
Unless otherwise specified in writing:
- Full payment is due at the time of registration or before the start of the service;
- Enrollment may be limited and is confirmed only upon receipt of payment or written confirmation from Maple Stage Acting Studio Ltd.;
- We may suspend participation for unpaid balances;
- Late or failed payments may be subject to administrative fees, chargeback fees, collection costs, and interest to the extent permitted by law.
You authorize us and our payment processors to charge your selected payment method for all applicable fees, taxes, and approved charges. You are responsible for keeping your payment information current.
If a payment is reversed, disputed, or charged back without valid basis, we reserve the right to suspend services, cancel enrollment, and pursue recovery of unpaid amounts and related costs to the extent permitted by law.
5. Cancellation and Refund Policy
Cancellations, transfers, make-up classes, and refunds are subject to the specific policy communicated for the relevant service, class, workshop, or coaching package. If a more specific written policy applies, that policy controls to the extent permitted by law.
Unless otherwise required by applicable law or stated in a written service-specific policy:
- All cancellation requests must be made in writing to Maple Stage Acting Studio Ltd.;
- Refunds for missed classes, late cancellations, or no-shows are generally not provided;
- Some services, including private coaching, special workshops, term-based classes, and promotional packages, may be non-refundable once booked or commenced;
- If we cancel a class or service and cannot provide a reasonable rescheduled option, we may offer a credit, rescheduling, or refund at our discretion, subject to applicable law;
- Deposits, registration fees, and administrative fees may be non-refundable unless required otherwise by law.
We may cancel or remove a participant from a class, workshop, or coaching session due to misconduct, safety concerns, non-payment, repeated lateness, or violation of these Terms or studio rules. In such cases, any refund or credit, if any, will be determined by Maple Stage Acting Studio Ltd. in accordance with applicable law and the circumstances of the removal.
For online services, technical issues on your side, including internet connectivity, device failure, or platform incompatibility, do not ordinarily entitle you to a refund unless required by law or expressly stated otherwise.
6. Liability Limitations
To the fullest extent permitted by the laws of the Province of British Columbia and applicable Canadian law, Maple Stage Acting Studio Ltd., including its directors, officers, employees, instructors, contractors, agents, affiliates, and representatives, will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of opportunity, loss of data, or reputational harm, arising from or related to your use of our services.
Without limiting the generality of the foregoing, you acknowledge and agree that:
- Acting and performance training may involve physical movement, vocal exertion, emotional expression, and interpersonal interaction that carry inherent risks;
- You participate voluntarily and at your own risk, except to the extent a loss is caused by our gross negligence or willful misconduct, where such limitation is not permitted by law;
- We do not guarantee any casting results, professional representation, career advancement, media exposure, or employment outcomes;
- We are not responsible for the actions of third parties, including other students, guests, venue operators, service providers, or online platform providers.
To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to the services will not exceed the amount you paid to Maple Stage Acting Studio Ltd. for the specific service giving rise to the claim during the three (3) months preceding the event giving rise to the claim, or such other amount as may be required by applicable law.
Nothing in these Terms limits any liability that cannot be excluded or limited under applicable law, including certain statutory consumer rights and liability for gross negligence, fraud, or intentional misconduct where such exclusion is prohibited.
7. Intellectual Property Rights
All content provided by Maple Stage Acting Studio Ltd., including but not limited to lesson materials, handouts, scripts, exercises, recordings, logos, graphics, lesson structures, curriculum elements, training methods, website content, and branding, is owned by or licensed to Maple Stage Acting Studio Ltd. and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use such materials solely for your personal, non-commercial educational use in connection with the services. You may not reproduce, distribute, modify, publicly display, publish, sell, sublicense, or create derivative works from our content without prior written permission.
Any feedback, suggestions, testimonials, ideas, or comments you submit to us may be used by Maple Stage Acting Studio Ltd. without restriction, payment, or attribution, unless otherwise required by law or agreed in writing.
If class sessions, showcases, or studio events are recorded by us, Maple Stage Acting Studio Ltd. retains all rights in such recordings unless otherwise agreed in writing. You may not use any recording featuring other participants without the necessary consents and permissions.
8. Data Protection and Privacy
Maple Stage Acting Studio Ltd. collects, uses, discloses, and retains personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia privacy legislation and other applicable laws.
We may collect personal information such as your name, contact details, payment information, age or date of birth, emergency contacts, attendance records, photos, video recordings, health or accommodation information you voluntarily provide, and communication history, for purposes including:
- Registering and administering services;
- Processing payments and managing accounts;
- Communicating class updates, schedules, and policies;
- Providing participant support and accommodations;
- Maintaining safety, security, and studio records;
- Complying with legal and accounting obligations;
- Improving our services and operations.
We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may share personal information with service providers, payment processors, scheduling platforms, email systems, cloud storage providers, instructors, or legal/regulatory authorities where necessary for legitimate business, contractual, or legal purposes. We do not sell personal information in exchange for money.
Where required by law or studio policy, participants may be asked to provide separate media release consent for photographs, video, promotional use, and testimonial publication. If you have questions regarding privacy or wish to access or correct your personal information, please contact us using the details below.
9. Force Majeure
Maple Stage Acting Studio Ltd. will not be liable for any delay, cancellation, interruption, or failure to perform any obligation under these Terms where such delay or failure is caused by events beyond our reasonable control, including but not limited to: acts of God, fire, flood, severe weather, earthquake, epidemic, pandemic, public health restrictions, war, terrorism, civil unrest, labour disputes, utility outages, transportation disruptions, cyber incidents, governmental action, or failure of third-party systems or suppliers.
In such circumstances, we may reschedule services, offer alternative formats, suspend operations, or issue credits or refunds where required by law or where reasonably practicable.
10. Changes to Terms
We may revise these Terms from time to time to reflect changes in our operations, legal requirements, or service offerings. The updated Terms will be posted or otherwise made available with a revised effective date.
Your continued use of the services after any update becomes effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our services.
11. Applicable Law and Jurisdiction
These Terms and any dispute or claim arising out of or relating to them, the services, or your relationship with Maple Stage Acting Studio Ltd. will be governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
You agree that the courts located in Vancouver, British Columbia, shall have exclusive jurisdiction over any dispute, claim, or proceeding arising from or related to these Terms or the services, except where applicable law requires otherwise.
12. Contact Information
If you have any questions, complaints, requests, or notices regarding these Terms or our services, please contact:
Maple Stage Acting Studio Ltd.
2140 Cambie Street
Vancouver, BC V5Z 2T7
Canada
Email: [email protected]
Phone: +1 (604) 782-9463
13. Severability Clause
If any provision of these Terms is found to be invalid, illegal, unenforceable, or contrary to applicable law by a court or competent authority, that provision will be severed or limited to the minimum extent necessary so that the remaining provisions remain in full force and effect to the fullest extent permitted by law.
The failure of Maple Stage Acting Studio Ltd. to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision unless expressly stated in writing.
These Terms, together with any applicable registration forms, waivers, studio policies, and service-specific terms, constitute the entire agreement between you and Maple Stage Acting Studio Ltd. regarding the services, superseding prior or contemporaneous understandings on the same subject matter to the extent permitted by law.